Enterprises are often asked to do more with less – execute faster, better and cheaper. This requires innovative engagement models and partners who can help drive operational and technology transformation. Organizations are looking for “pay as you go” models without huge upfront costs for predictable costs and the ability to scale up or down and minimize risk.
Managed IT services help maintain your IT infrastructure and applications stable, cost-effective, and responsive to changing business requirements. Managed IT services allow companies to outsource part or all of their technology management to cut costs and simplify IT operations.
A Managed Service Provider (MSP) can relieve you of the stress of managing your company's technological services. This can include everything from total IT outsourcing to a one-time IT consulting job to a co-managed IT services arrangement with your existing in-house staff.
What Managed IT Services Does Aarna Connect Offer?
Aarna Connect offers a broad range of IT services to companies that don't have the time or talent to manage their technology to the level they want. Our team of trustworthy engineers, programmers, analysts, and consultants is prepared to handle any of your IT requirements.
24/7 Service Desk
Many service providers promise that your call will be answered promptly—but who will it be answered by? Aarna Connect is a US-based service desk with trained technicians (not call center representatives) that can address most problems on the spot.
Remote IT Support
End-user issues, such as inability to connect to the internet, a slow or "frozen" computer, lost passwords, inability to print, or difficulty logging in, are the most prevalent tech support concerns. We can remotely resolve these IT issues using solutions that give us complete access to your network and systems.
On-Site Support
Many IT support duties are now performed remotely, thanks to the growing popularity of cloud-based services. However, there are still situations in which on-site solutions are desirable or necessary.
Server and Workstation Management
Updating your software and operating systems is one of the most essential ways service providers can safeguard your business from intrusions. If you don't, you'll not only miss out on new features, but you'll also leave yourself vulnerable to hackers looking for organizations that haven't updated their security.